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Order Policies

Shipping and Costs

Due to federal and state regulations, at this time Reddy Vineyards is only able to offer shipment of wine to customers within the state of Texas and the District of Columbia. Federal Express Ground is Reddy Vineyards’ carrier of choice. Ground shipping is provided at current market rates and will be noted during the checkout process.  Appropriate destination-based sales tax will be applied when necessary.  Orders shipped Ground will typically arrive 3-6 business days after the order leaves our warehouse.  Shipping to P.O. Boxes is prohibited.  Alternative shipping arrangements can be made by emailing us. Customer will be responsible for all shipping chargers regardless of his or her Wine Club membership or purchase amount. 

Payment

Orders can be made by credit card only.  We accept all major card providers including: Visa, MasterCard and American Express.

Purchase and Delivery Requirements

All orders must be placed by persons at least 21 years of age. Federal law requires a signature be obtained from an individual over the age of 21 for all wine shipments.  Wine cannot be delivered to visibility intoxicated persons or those who are unable to provide age verification.  Notes with a signature, left for the delivery companies, cannot be accepted as a replacement for an individual signing for the shipment. We recommend that orders be shipped to a business address for prompt delivery.  Shipping to P.O. Boxes is prohibited. Orders that are not delivered on the initial attempt may be held in a facility that is not temperature controlled.  Reddy Vineyards cannot guarantee the condition of any wine if delivery is not made on the first attempt.  Customer is responsible for all costs associated with unsuccessful delivery. 

Wines purchased from Reddy Vineyards are not for resale and are for personal consumption only. 

Wine Club Shipments 

While Wine Club packages are scheduled to ship at regular intervals each quarter, shipments of Wine Club packages will be scheduled to minimize the threat of adverse weather conditions. Accordingly, shipments of Wine Club packages may be delayed until more favorable weather conditions prevail.  Wine Club Members will be informed of any delays in shipping products and will be provided with updated shipping estimates based on weather conditions.